Tamil Nadu Trails – Temple & Culture Desk Pad | Desk Mat

Shipping & Replacements

• All orders are processed within 24–48 hours.
Each item is carefully inspected for quality before dispatch.

• Delivery time is 3–10 working days across India.

Timelines may vary based on location, courier workload, and festive seasons.

• Tracking details are shared via SMS/email once your order has been shipped.

Please allow a few hours for the tracking link to activate.

• Items are securely packed in protective tubes/boxes

This ensures the deskpad remains undamaged during transit.

• Courier partners will make multiple delivery attempts if the first attempt is missed.

Please ensure that your mobile number and address are accurate for smooth delivery.

• In case of incorrect, incomplete, or conflicting delivery information, additional courier charges may apply for reattempt or re-shipment of the order.

Replacements Policy

• We offer free replacement for damaged, misprinted, or defective items.

An unboxing video (recorded from the moment the package is opened) and clear photos must be shared within 24 hours of delivery as per our refund policy.

• Refunds can be issued if a replacement is not available.

Refunds are processed within 3–5 working days after verification of the issue.

• We do not offer replacements or returns for change of mind.

Replacements are issued only for genuine defects or transit damage.

• Orders cannot be cancelled once they have been packed or shipped.

• Need help? Contact us:

📞 +91 90411 41919

📧 sales.giftsouvenirs@gmail.com

• Clean the deskpad using a soft damp cloth.

Avoid harsh chemicals or abrasive cleaners as they may damage the print.

• For deeper cleaning, gently wipe with mild soap and water.

Do not soak or fully submerge the deskpad in water.

• Keep away from direct sunlight for long periods.

Prolonged exposure may cause gradual fading of colors.

• Do not fold or crease the deskpad.

Always roll it lightly or keep it flat to maintain its shape and surface quality.

• Avoid placing extremely hot objects directly on the deskpad.

Heat may warp the rubber base or affect the print.

• Allow the deskpad to air dry completely after cleaning.

Do not use hair dryers or heaters.

• Store in a cool, dry place when not in use.

This ensures long-lasting durability and prevents moisture damage.

• Is the deskpad washable?

You can gently wipe it with a damp cloth or mild soap. Avoid soaking or machine washing.

• Will the print fade over time?

No. The print is high-quality and long-lasting when handled with basic care.

• Does the deskpad slip during use?

No. It has a non-slip rubber base that keeps it firmly in place on most surfaces.

• Can it be used for gaming?

Yes. The smooth surface is perfect for both office work and gaming.

• Is Cash on Delivery (COD) available?

No, COD is currently not available for this product.

• How will I receive updates about my order?

You’ll receive tracking details via SMS/email once your order has been dispatched.

• What happens if there is a conflict or error in the delivery address?

In case of an incorrect, incomplete, or conflicting delivery address, additional courier charges may apply for reattempt or re-shipment.

• Origin – Made in India
  
• Pricing – The price shown with a strikethrough represents the Maximum Retail Price (MRP) as per Indian legal standards, inclusive of all applicable taxes. The displayed selling price is our current offer price.

• Dimensions – Product size corresponds to the size selected by the customer on the product page. All measurements are in inches.
  
• Package Contents – 1 Unit (single piece) unless stated otherwise on the product page.
  
• Sold By – Gift Souvenirs, SCO 81, Sector 38C, Chandigarh – 160036, India
  
• Support – Reach us at sales@giftsouvenirs.in or call +91 9041141919
  Business Hours: Monday to Saturday, 11 AM – 8 PM